Promotional Terms & Conditions of Crystal
Palace
CD Promotions and All Other Non Deposit
Bonuses Bonuses obtained through the installation of the FREE
CDs or all other non deposit bonuses are subject to the following terms
and conditions: The bonus amount must be wagered a minimum of 60 times.
Wagers placed on roulette, craps, pai gow poker, baccarat and sic bo do
not count towards meeting the wagering requirement with every $1 wagered
on blackjack or video poker counting as 50 cents.
The CD
promotions can only be redeemed by new players. Existing players do not
qualify for CD bonuses.
The maximum withdrawal amount for these
bonuses is $1,500. Any withdrawals exceeding this amount will be deducted
from the player's balance.
The Crystal Palace sign on
promotion of $777 for new players offers you 2
bonuses:
Bonus 1) 100% FREE up to $300 with your
initial deposit in the
casino. (Coupon
Code: WINBIG1) Bonus 2) 100% FREE up to $477 with your second
deposit in the casino.
(Coupon
Code: WINBIG2)
Please note: In order to redeem
Bonus 2 with your second deposit in the casino, players need to have
redeemed Bonus 1 and lost the entirety of their deposit + bonus +
winnings. Only then will players be eligible to redeem Bonus
2.
The wagering requirements are as follows for Bonus 1:
Players must wager at least 7 times the deposit + bonus on
any games excluding roulette, craps, pai gow poker, baccarat and sic bo
with every $1 wagered on blackjack and video poker/multi-hand video poker
games counting as 50 cents. Prior to making a withdrawal exceeding the
deposit, an amount greater than the sum of the deposit + bonus is
required.
EG: Deposit $300 to receive $300 bonus. Wager over
$4,200 on applicable games prior to requesting a withdrawal. If
withdrawing over $300, player must have a balance greater than
$600.
The wagering requirements are as follows for Bonus 2:
Players can only redeem Bonus 2 once they have redeemed Bonus
1 and lost the entirety of their initial deposit + initial bonus + any
winnings accumulated from Bonus 1. Players must not have any existing
account balance or pending withdrawals when redeeming Bonus 2. Players
must wager at least 30 times the deposit + bonus on any games excluding
roulette, craps, pai gow poker, baccarat and sic bo with every $1 wagered
on blackjack and video poker/multi-hand video poker games counting as 50
cents. Prior to making a withdrawal exceeding the deposit, an amount
greater than the sum of the deposit + bonus is required.
EG:
Deposit $477 to receive $477 bonus. Wager over $28,620 on applicable
games prior to requesting a withdrawal. If withdrawing over $477,
player must have a balance greater than $954.
Please note
that these additional terms and conditions apply when redeeming bonuses at
Crystal Palace Casino:
1. Only players who have registered
a Real account are eligible to receive Promotions. Only one Real account
per player is permitted. Multiple accounts will be closed. Players who
register multiple accounts (including accounts with different personal
details) will not be eligible to receive any winnings, and all withdrawals
will be cancelled.
2. Each promotional offer is available only
once per person, family, household address, email address, credit card
number, and environments where computers are shared (university,
fraternity, school, public library, workplace, etc).
3. Bonuses
will be credited to the Player's Real Account as Casino Credits only,
unless otherwise stated.
4. Unless otherwise stated, all bonuses
including (but not restricted to) weekly & weekend coupons, comp
points, Cashback bonuses, free vanity cards etc, as well as the deposits
made to redeem any aforementioned bonuses, must be wagered at least 30
times before withdrawing. Wagering on Roulette, Craps, Baccarat, Pai Gow
Poker and Sic Bo will not count towards this wagering requirement. Every
$1 wagered on any of the Blackjack games and Video Poker or Multi-Hand
Vide Poker games will count as 50 cents towards meeting the wagering
requirements. If an excluded game is played before completion of the above
wagering requirements, the casino reserves the right to void all play and
close the account, and require the player to forfeit the bonus. For
example, if a deposit of US$100 is made and a bonus of US$100 is redeemed,
the player must wager at least US$6,000 ((US$100 + US$100) x 30) on
applicable games prior to requesting a withdrawal. Players from Sweden and
Finland must wager an additional 5x on any bonus.
5. Following the
redemption of a bonus, if the player wishes to make a withdrawal which is
greater than their deposit, they must have an amount greater than the sum
of the deposit + bonus. For example, if a player makes a purchase US$100
and receives a bonus of US$100, then requests a withdrawal of US$190, this
will result in US$190 being returned to the player’s casino account. The
player will only be able to withdraw again once their balance either
exceeds US$200 (the sum of the deposit + bonus) or once they have lost at
least $90 and are therefore only withdrawing the amount deposited.
5. All promotional offers and bonuses can only be redeemed by
players when they have no existing account balances and no pending
withdrawals unless otherwise stated.
6. A promotion cannot be used
in conjunction with any other promotional offer and all promotional offers
are only available to those players to whom the offer was issued directly
by the casino. Promotional offers by email are for the intended recipient
only and cannot be transferred.
7. Promotional offers are not
available to any players who have been locked out of any of our sister
casinos including (but not restricted to): High Rollers Lounge,
Cleopatras-Casino, American Grand, Golden Nile, Lucky Coin, Lucky Pyramid,
Royal Circus and Vegas Frontier. In addition, Crystal Palace contributes
to and makes use of a shared industry database of promotion abusers.
Individuals known from this database to only make use of promotional
offers without ever risking their own funds will not be eligible for this
promotional offer.
8. Neither bonus money nor winnings accrued by
bonuses can be transferred out of the casino to multi-player games such as
Multi-Player Poker or non-casino games such as Bingo.
9. Bonuses
may be refused at the discretion of the management if abuse of promotions
is suspected. All withdrawals will be audited and refused where there is
suspected fraud or at the casino management's discretion. Fraudulent bonus
claims or withdrawals will result in the player being charged a processing
fee (min. 12% of purchase amount), which will be deducted from their
casino balance.
10. The Company reserves the right to amend these
Terms and Conditions at any time without notice to you. Such amendments
will be effective immediately upon being posted in this "Terms and
Conditions" section of the web site. It is your responsibility to review
the Terms and Conditions on a regular basis and to check any additional
rules detailed within promotional emails. Should you be unclear about any
point relating to a specific promotion, it is your responsibility to
contact the support team and gain a full understanding before partaking in
a promotion.
11. The Terms and Conditions contained herein
represent the complete, final and exclusive agreement between you and the
Company and supersede and merge all prior agreements, representations and
understandings between you and the Company with regards to the claiming of
any promotional or bonus offers.
12. Any promotion or offer is
terminable at any time in accordance with the views of management without
prior notice or obligation.
13. The management reserves the right
to disqualify certain countries or individual players from promotional
offers. Among the countries whose players are disqualified from promotions
are Denmark, Sweden and Finland. Promotional offers via email, telephone
or mail are extended only to the player whom the correspondence is
addressed.
These interactive gambling services are not made
available to persons who are physically present in Australia. If you are
physically present in Australia, you are not permitted to use the
interactive gambling services or view any advertisements relating to the
interactive gambling services.
14. Please note that a separate
Terms and Conditions exists below for the general rules of playing in the
Casino.
General Terms & Conditions
for Membership of Crystal Palace
1. By playing at Crystal
Palace Casino (the "Casino"), you represent and warrant that you fully
understand and agree to comply with these Terms and Conditions.
2.
The Casino is restricted to individuals of legal age as determined in the
jurisdiction in which the individual resides. You cannot play under any
circumstances if you are not at least eighteen years of age.
3.
Participation in the activities and games of the Casino (the "Game") is
open only to residents of those jurisdictions where such participation is
legal and not prohibited. Participation in the Game is void wherever
prohibited by law.
4. The Company makes no representations or
warranties, implicit or explicit, as to your legal right to participate in
the Game nor shall any of the Company's employees, licensees,
distributors, wholesalers, affiliates, subsidiaries, advertising,
promotion or other agencies, media partners, agents or retailers have the
authority to make any such representations or warranties.
5.
Employees of the Company, its licensees, distributors, wholesalers,
affiliates, subsidiaries, advertising, promotion or other agencies, media
partners, retailers and members of the immediate families of each are not
eligible to participate in the Game.
6. The Game is for
entertainment value only. No purchase is necessary or required to play the
Game. You may play without betting money if you wish. Any participation in
the Game is at your sole option, discretion and risk. By playing the Game,
you acknowledge that you do not find the Game or the Casino to be
offensive, objectionable, unfair, or indecent.
7. You are only
permitted to enter the Casino for your own personal entertainment and
non-professional use. Any other entrance, access, use or reuse of the
Casino or the Web site is strictly prohibited.
8. The Company
reserves the right to cancel your account for any reason whatsoever at any
time without notice to you. Any balance in your account at the time of
such cancellation may be credited to you, however, the Company reserves
the right, in its unfettered discretion, to void any winnings and
confiscate any balance in your Casino account in any of the following
circumstances:
- If there is evidence to suggest that you have more than one active
account for the Casino;
- If the name on your Casino account does not match the name on the
credit card(s) used to make purchases on your Casino account;
- If you participate in a Casino promotion and cash-in before
fulfilling the requirements of that particular promotion;
- If you provide incorrect or misleading registration, account or
identification information;
- If you are not of legal age;
- If you reside in a jurisdiction where participation in the Game is
prohibited by law;
- If you have allowed or permitted (intentionally or unintentionally)
someone else to play on your Casino account;
- If you have not played at the Casino on an individual basis for
personal entertainment only (that is, you have played in a professional
sense or in concert with other player(s) as part of a club, group,
etc.);
- If you are found cheating or if it is determined by the Company that
you have employed or made use of a system (including machines,
computers, software or other automated systems) designed specifically to
defeat the Casino;
- If you have been designated as a bonus abuser, playing no or
low-risk strategies in order to withdraw promotional money;
- If you have been locked out of any of our sister sites including
(but not restricted to) High Rollers Lounge, Cleopatras-Casino, American
Grand, Golden Nile, Lucky Coin, Lucky Pyramid, Royal Circus and Vegas
Frontier; OR
- If the Company should become aware that you have played at any other
on-line casino under any of the circumstances set out at I) to X) above
9. By accepting any prize and/or winnings from the Company, you
consent to the use of your name for advertising and promotional purposes
without additional compensation except where prohibited by law.
10. If you have any dispute with regard to any outcome in the
Game, you must submit your complaint to the Company in writing within
fourteen (14) days. In the event of a discrepancy between the result
showing on your Casino software and the Casino's server software, the
result showing on the Casino's server software shall be the official and
governing result of the Game.
11. You are solely responsible for
any applicable taxes on any prizes and/or winnings that you collect from
the Company.
12. The Company reserves the right, in its sole
discretion and without notice to you, to add new activities or games to
the Casino or to discontinue any activity or game of the Casino at any
time.
13. If you do not log onto your Casino account for a period
of 180 days, any balance in your account will be forfeited to the Company.
14. You are solely responsible for keeping your account number and
password secure and secret. You shall not allow any other person or third
party including, without limitation, any minor, to use or reuse your
account, access and/or use any materials or information from the Web site,
accept any Prize, or participate in the Games. You are solely responsible
for any purchases and/or losses that may occur on your account.
15. The Company shall not be required to maintain user names or
passwords if the Player misplaces, forgets, loses, or is otherwise unable
to enter the Casino because of anything other than the Company's error.
16. The Company shall not be liable for computer or Internet
malfunctions nor attempts by the Player to participate in the Game by
methods, means or ways not intended by the Company.
17. If you are
found to be cheating or attempting to defraud the Game, or if you make
untrue and/or malicious comments with regard to the Company's operation,
the Company reserves the right to publicize your actions together with
your identity and e-mail address, as well as to circulate this information
to other casinos, banks, credit card companies, and appropriate agencies.
18. You shall hold the Company, its employees, officers,
directors, licensees, distributors, wholesalers, affiliates, subsidiaries,
advertising, promotion or other agencies, media partners, agents and
retailers harmless and shall fully indemnify same from any and all costs,
expenses, liabilities and damages whatsoever that may arise as a result
of: (i) your entry, use, or reuse of the Web site, (ii) your use of any
materials at the Web site, (iii) your entry, use, or reuse of the Casino's
server, (iv) your participation in the Game, or, (v) your acceptance of
any prize.
19. 'Crystal Palace Casino' is the trade name of the
Company, and you obtain no rights to such term, nor any other terms,
graphics, text, concepts or methodologies, by using the Web site and the
material contained therein.
20. Materials of the Game (whether
electronically obtained or obtained by other means) are automatically void
if counterfeited, mutilated, forged, altered or tampered with in any way,
if illegible, mechanically or electronically reproduced, obtained outside
authorized legitimate channels or if they contain printing, production,
typographical, mechanical, electronic or any other errors. Liability for
materials of the Game containing any error is limited to replacement of
same.
21. Any and all materials submitted for prize claims become
the property of the Company and will not be returned. The Company is not
responsible for lost, late, illegible, incomplete, damaged, mutilated,
misdirected, or postage due mail, requests, prize claims or entries.
22. The Company reserves the right to amend these Terms and
Conditions, or to implement or amend any procedures, at any time without
prior notice to you. Such amendments will be implemented at the discretion
of the Casino management and put into immediate effect. Such procedural
changes will only be in response to the interests and security of the
Casino or the players.
23. The Terms and Conditions contained
herein represent the complete, final and exclusive agreement between you
and the Company and supersede and merge all prior agreements,
representations and understandings between you and the Company with
regards to playing in the Casino.
24. Please note that a separate
Terms and Conditions exists above for the claiming of promotional offers.
25. Customers are reminded to print a copy of all transaction
data, rules, payment methods and cancellation/refund methods in order to
avoid misconceptions at a later time.
26. All wagers must be
placed through the user interface provided by Crystal Palace Casino on our
Web pages. Any Internet wagering through other means, including the use of
a "robot" player, is strictly forbidden. In the event that use of
non-approved client software is detected, Management reserves the right to
invalidate all such wagers retroactively, cancel the player's account, or
take any other appropriate action.
All accounts that are inactive
for a 6 month period will be deemed to be inactive and will be closed.
It is recommended you may only participate in any gambling events
if it is legal for you to do so according to the laws that apply in the
jurisdiction from where you are connecting or calling. You must understand
and accept that we are unable to provide you any legal advice or
assurances.
After purchase you will receive an e-mail notification.
We recommend the cardholder to print out all transaction data, the rules
of the game, the cancellation regulations, and the payment methods in
order to avoid misconceptions and discussions at a later time and keep
them at an easily accessible place. |